We believe every caller deserves a real answer
AnswerTrue was founded on a simple idea: businesses shouldn't have to choose between being available and being present. We're here so you can do both.
How AnswerTrue began
It started with a missed call. Our founder, running a small consulting firm, realized that every unanswered phone was a missed opportunity — a potential client who moved on to a competitor. The solution wasn't to hire a full-time receptionist. It was to find a smarter way.
AnswerTrue launched with a team of five dedicated agents and a commitment to treating every caller like they were calling a Fortune 500 company. Today, we answer tens of thousands of calls each month for businesses across the country — and that founding commitment hasn't changed one bit.
What we stand for
Warmth first
Every caller is a real person with a real need. We train our team to lead with empathy and genuine care — not scripts.
Reliability you can count on
When you forward your calls to us, you're trusting us with your reputation. We take that seriously, every single day.
Transparency always
No hidden fees, no confusing contracts, no surprises. We believe in honest pricing and honest communication.
Continuous improvement
We listen to feedback, refine our processes, and invest in our team so the service you get tomorrow is better than today.
The people behind AnswerTrue
A dedicated team that shows up for your business — and your callers — every single day.
Rachel Nguyen
Founder & CEO
Former small business owner who built AnswerTrue after experiencing firsthand how missed calls cost businesses real money.
Marcus Webb
Head of Operations
15 years in customer experience. Marcus ensures every agent is trained, supported, and set up to deliver exceptional service.
Priya Sharma
Client Success Lead
Priya works directly with businesses to customize scripts, set up workflows, and make sure every client feels taken care of.
Ready to work with a team that cares?
Join hundreds of businesses that trust AnswerTrue to represent them every day.